CUSTOMER SERVICE

The following Terms of Sale apply to sales at www.IAM3F.com (”the Web Shop”). You are instructed to read these Terms of Sale before placing any orders. By approving an order, you confirm that you accept these Terms of Sale. These Terms of Sale may be updated by IAM3F in the future.

ORDERS

The Web Shop is intended for sales to consumers only. If you are below the age of 16 you must gain parental approval before submitting any order through the Web Shop. A binding purchase agreement is concluded when your order has been confirmed by us (Order Confirmation).

On rare occasions a certain product may run out of stock. If the missing item will not be replenished, the customer will be notified as soon as possible. IAM3F may propose an alternative product or if that is not possible or if such alternative product is rejected, u may have to cancel part of or the entire order. IAM3F reserves the right to cancel an order if fraud or similar activity, such as unauthorized use of another´s credit card, is suspected.

We disclaim liability for any apparent typos on the Website. While we aim at providing as accurate as possible descriptions and images on the Website, there may be minor colour variations between the images and the actual products sold by us, due to a number of factors such as the colour contrast configurations of your internet browser or computer monitor. All pictures are therefore to be seen as illustrations and are not guaranteed to reproduce the exact appearance of a product. 

PROMOTIONS AND DISCOUNT CODES

All campaigns with reduced price are limited in time. Multiple offers can normally not be combined. A discount code or voucher is only valid once per customer and purchase. In case of obvious misuse of offers, such as coupons and promotion codes, we reserve the right to cancel the order in question.

On orders eligible for a gift or discount the value of the gift/discount is considered as a general discount on the total amount of the order. If part of or the entire order is sent back for exchange or refund the value of the returned merchandise is recalculated and the purchase price minus the relative share of the overall discount will only be credited. 

Promotions and discount codes are only valid on new orders and cannot be applied retrospectively.

PRICE AND PAYMENT

The prices at the Web Shop are current prices and may be changed at any time due to currency rates. IAM3F is not bound by price indications in the Webshop which the buyer must reasonably or apparently understand are incorrect and which, for example, have occurred due to technical problems in the web platform or rates that have been manipulated by the customer.

Payment can be made instructed at the Web Shop. Where payment is subject to validation and/or authorisation by a card issuer or bank or to credit validation, any Order Confirmation is subject to such validation or authorisation. We co-operate with an authorized payment service provider (PSP), who processes your personal details in accordance with the international security standard PCI DSS, developed by international credit card companies such as VISA, MasterCard and Diners. All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.

TAXES AND FEES

Our prices do not include taxes and duties. Please be aware that upon receiving your parcel, you may encounter VAT or other applicable taxes. Stay informed about your country's regulations to ensure a smooth delivery process. 

We are always looking for ways to improve and would love to hear your opinions. Comments on our service, products and even new ideas to make your experience with us even better, are always welcome. You can let us know what you think by emailing our Customer Service Team to:

Email: info@IAM3F.com